Ways to Pay Your Bill
Customers have several options to choose from to pay your bill. Be sure to include the bottom portion of your bill with your payment.
Pay Online or at a Kiosk Station
Southern Pioneer Electric consumers can make payments with an e-check or valid MasterCard, VISA, Discover credit or debit card. A $3.95 fee will be charged for each transaction up to $500. To pay your bill online, simply create or login to your online energy account. Kiosk stations are available at all 3 of our office locations. You can use a valid Visa, MasterCard or Discover debit or credit card. A $3.95 fee will be charged for each transaction up to $500.
Pay By Phone
To pay your bill by phone call 866.999.4505 and follow the operator prompts. You can use your checking account or valid Visa, MasterCard or Discover debit or credit card. A $3.95 fee will be charged for each transaction up to $500. This service is available 24 hours a day, 7 days a week!
Automatic Bank Draft
Tired of having to remember to pay your electric bill every month? Southern Pioneer Electric offers a convenient alternative. You may make your payment automatically by signing up for Automatic Bank Draft. You will receive a statement each month from Southern Pioneer Electric to let you know how much your bill is, so you can record the amount in your checking or savings account record.
To start Automatic Bank Draft, you must follow these instructions:
- Click here for the application form.
- Complete the form and return it to Southern Pioneer.
- A voided check will need to accompany your complete form.
- Please allow 30-60 days for your Automatic Bank Draft to come into effect. This allows time for Southern Pioneer Electric to process the application and for validation of your banking account information.
Your monthly bill from Southern Pioneer may be paid by mail. Return envelopes are included with your monthly billing statement. Be sure to include the bottom portion of your bill with your payment.
Pay in Person
Payments may be made in person at the Southern Pioneer Electric office. Office hours are Monday-Friday, 8:00 a.m.-5:00 p.m.
Budget Payment Plans
Please contact a customer service representative, call 800.670.4381 or email Customer Service.