Ways to Pay Your Bill
Customers have several options to choose from to pay your bill. Be sure to include the bottom portion of your bill with your payment.
Pay Online or at a Kiosk Station
Southern Pioneer Electric consumers can make payments with an e-check or valid MasterCard, VISA, Discover credit or debit card. To pay your bill online, simply create or login to your online energy account. The SmartHub application is not compatible with the Internet Explorer web browser. To access SmartHub, you will need Microsoft Edge, Firefox, Google Chrome or Safari.
Kiosk stations are available at all three of our office locations. You can use a valid Visa, MasterCard or Discover debit or credit card.
Pay By Phone
To pay your bill by phone call 866.999.4505 and follow the operator prompts. You can use your checking account or valid Visa, MasterCard or Discover debit or credit card. This service is available 24 hours a day, seven days a week!
Automatic Bank Draft
Tired of having to remember to pay your electric bill every month? Southern Pioneer Electric offers a convenient alternative. You may make your payment automatically by signing up for Automatic Bank Draft. You will receive a statement each month from Southern Pioneer Electric to let you know how much your bill is, so you can record the amount in your checking or savings account record.
To start Automatic Bank Draft, you must follow these instructions:
- Click here for the application page.
- Complete the form and return it to Southern Pioneer.
- A voided check will need to accompany your complete form
- To cancel your Automatic Bank Draft, click here for the cancellation request form.
Your monthly bill from Southern Pioneer may be paid by mail. Return envelopes are included with your monthly billing statement. Be sure to include the bottom portion of your bill with your payment.
Pay in Person
Payments may be made in person at the Southern Pioneer Electric office. Office hours are Monday-Friday, 8:00 a.m.-5:00 p.m.
Budget Payment Plans
Please contact a customer service representative, call 800.670.4381 or email Customer Service.
Payments Through MoneyGram
MoneyGram is an electric money transfer service that enables users to make bill payments online or at any of their partnering locations. With services available worldwide, MoneyGram is a great payment option for those constantly on the go!
To make a payment, simply grab the blue, MoneyGram ExpressPayment® form at any MoneyGram location, fill out the required information and pay the cashier (cash payments or pin-protected debit). Consumers will need to know their account number and the Southern Pioneer Electric receive code (16372) in order to use this payment option.
Hours vary based on participating business store hours. Find a MoneyGram service location near you by visiting MoneyGram’s website. Additional information may be found here.