We Want To Hear From You – Southern Pioneer’s Customer Satisfaction Survey

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Southern Pioneer Electric is currently conducting a customer satisfaction. This survey will be conducted over-the-phone and online. This survey will help us ensure that we are meeting the expectations of our customers.

Representatives from the National Rural Electric Cooperatives Association (NRECA) Marketing Research Service will be contacting customers on Southern Pioneer’s behalf to ask a series of questions. Questions on the survey may include customer service, outages and restoration, renewable energy and other issues related to Southern Pioneer. These calls will not collect any personal information that includes your energy service account number or payments. Surveys are expected to last less than 10 minutes.

We encourage customers to provide their feedback. By answering this survey, you provide us with valuable insight that helps us serve you better. Customers with questions or concerns may call our office during regular business hours (M-F, 8 a.m. – 5 p.m.) at 1-800-670-4381.

H.U.G.S PROGRAM LIFTS WEIGHT OFF OF SATANTA HIGH SCHOOL WEIGHT ROOM PROJECT

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Members of the Southern Pioneer Electric Helping Us Give to Society (H.U.G.S.) program presented Satanta High School representatives with a $1,500 grant to update equipment in the school’s weight room.

“Most of the equipment in the weight room is over 25 years old,” said Karen Burrows, TITLE. “Receiving this grant will help us increase safety in the weight room and the overall participation and health of those who use it.”

Satanta high school offers weight programs for its students including summer weights and conditioning programs.

“Providing Satanta High School with this grant is an investment in the lives of the students who utilize the space,” said Rae Gorman, Southern Pioneer Electric manager of energy services. “It is our sincere hope that these funds will help make the space their own and grow their programs.”

DUDLEY TOWNSHIP LIBRARY FOUNDATION RECEIVES $1,500 H.U.G.S. GRANT

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The Southern Pioneer Electric Helping Us Give To Society (H.U.G.S.) team presented a $1,500 grant to the Dudley Township Library Foundation on Tuesday, May 27, 2025. The grant will help fund the library’s Summer Reading program and Story Walk.

“For many children in our rural community, the library serves as a crucial resource for educational enrichment, especially during the summer months,” said Suzie Boschman, Library Director.

Boschman says plans for the summer reading program include a variety of educational performances including a puppet show and reptile presentation and a story walk will provide an immersive and enjoyable experience that encourages family involvement and health outdoor activities.

“We’re happy to partner with the Dudley Township Library Foundation and power their summer programs,” said Ruby Terrazas, H.U.G.S. team member. “We look forward to seeing how they grow the program.”